Updater Problem

CMK version:2.4.0.P34 Enterprise
OS version: Appliance 1.7.21

After unmark this in “Distributed Monitoring” :

image

I cannot register the (windows) agent for the Updater function.

Is this so wanted, or is there a “workaround” ?

Error message:

Unexpected answer from Checkmk server, missing json data. Please check that the credentials you entered are correct or use an automation user for the registration

Hi.

I think you need to change your updater options for the client. I think you use “Registration and fallback” as option. When you disable the interface on a remote site, the updater can not connect. Yu can try to set the updater to “All connections” and set it to your central site.

Rg, Christian

Some Location are not allowed to reach the Central Site, So we have to use subsites.

If the user you use is an automation user and you get the error message the you need to allow the login on the site.