I will go into all feedback which has been posted here in the calls mentioned by @Sara.
I think there are a lot of things, which we can tackle and improve on. The entire feedback@… is also something, which we are unhappy about ourselves and actually put on our agenda to solve soon even before we received all this feedback.
@gk998 I would appreciate if you would respond to the email, which we sent to your colleague @matze218. I believe a clarifying direct discussion would be more helpful as it seems you are not aware of the support option your company actually bought from us against our recommendation.