Activating Windows Update plug in

Troubleshooting
#1

Hello all.

I have been trying to configure the Windows Update plug in for a test machine of my own but I seem to be unable to get it started.

I am sure I’m missing a simple step in activating the plug in, I just don’t know what it is.

Steps done:
1 - moved a copy of the windows_updates.vbs scrip to the agent/plugins folder
2 - Created a rule in the WATO server for my test machine
3 - Ran check_mk -I in the server machine

The service still does not show in the portal. What am I missing here?

Thank you.

Error 0x8024A000 on windows_updates.vbs
#2

Hi @joaoe33

what version of the agent are you using ?
What is the exact full path, where you copied the vbs script ?

Andre

#3

Good afternoon.

I am using agent version: 1.6.0p9

plug in path: C:\ProgramData\checkmk\agent\plugins

copied from: C:\Program Files (x86)\checkmk\service\plugins

Filename: windows_updates.vbs

#4

Hey,

that seems correct so far.
Could you check the output of the following commands as site user:

cmk -d hostname | grep -A 5 -i windows_updates
cmk -vvn hostname | grep -i updates

(replace hostname with the exact name of the host in checkmk)

Andre

#5

Hello.

I got empty outputs on both commands.

#6

Can you try to manually run the command in a command line ?

cscript C:\ProgramData\checkmk\agent\plugins\windows_updates.vbs

#7

Yes indeed.

The output turns as:

?C:\ProgramData\checkmk\agent\plugins\windows_updates.vbs(59, 1) (null): 0x8024A000

#8

ok, my outout looks like this :

<<<windows_updates>>>
0 1 3
Security Intelligence-Update für Microsoft Defender Antivirus - KB2267602 (Version 1.329.2954.0)

So there seems to be a problem with the vbs script.
Might be because of permission problems or the script itself.

Are you using the latest stable agent 1.6p20 ?

#9

No.

I am using 1.6.0p9 which is the same version as the server.

I did a second test on another windows machine and everything worked well.

#10

The output 0x8024A000 of the script seems to be an error code from Windows Update.
Are you sure that the windows update service itself is running and working fine ?
Maybe you can restart the service and open the windows update gui to see, if there are any errors.

#11

Yes, this was the issue.

Thank you very much, everything is working fine.

#12

happy to hear that !

#13

hi Andre - sorry for hijacking this thread but would you mind having a look at my thread?
Error 0x8024A000 on windows_updates.vbs - Troubleshooting - Checkmk Community

It’s comparable but I can’t find something wrong with the Update service (has been restarted)