Error message: There is no error message - I saw that there are some old comments on some services. I tried to delete them, but noting happened. I marked them with checkbox activated, but nothing happened again.
Unfortunately it’s a lot - It was all from one colleague, I did it with the REST API and I think I setup the “permanent” options.
That looks like a comment to an acknowledgement. Is the corresponding acknowledgement still present? if yes, can you try to delete the acknowledgement?
Error message: Also have this issue.
No error, unable to remove comment and remove ACK does not help.
Ack/comments made with options (Sticky: no | send notification: yes | persistent comment: yes)
Hello,
I have recently added a few hundred comments focused on services, these have no “expiry date” and I can’t delete them manually, no matter how much I follow the steps of “Select all > Remove comments > remove > Confirm” when I go back to the comments page I find that these have not been deleted.
thanks in advance.
I tried to connect all of these issues together somehow but just in case I’ll also put a note here: the team knows about the issue, and they are working on it. I do not yet have any ETAs, but I’ll do my best to keep you all updated on how it goes.