Versions: 1.6.0p15 / p17 Somewhat new to checkmk and in the process of moving customer to checkmk, but running into an issue with Opsgenie integration. Alerts are being created, but not closed. From what I can see checkmk sets SVC_PROBLEM_ID: 0 and HOST_PROBLEM_ID: 0 once the alert clears for all…

Opsgenie integration

Dirk October 2, 2020, 3:47pm 2

You are not alone:

Check_MK not passing SVC_PROBLEM_ID for Close to OpsGenie notification plugin Troubleshooting

I have verified that the OpsGenie plugin opsgenie_issues.py is working correctly. I created a new site with only 2 hosts and only the bare minimum of configurations for OpsGenie notifications. This basic environment is able to create, acknowledge and Close alerts in OpsGenie. In my production site, cmk_notify is only able to create and acknowledge an alert in OpsGenie. CMK is not passing the event SVC_PROBLEM_ID for only the “Close” to the opsgenie_issues.py plugin. How do I troubleshoot this …

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