Report: Availability report based on Time Periods (not service times)

We would like to create some availability reports for example my business intelligence groups. The thing is that I only can honor downtimes, notification periods and service times.

In Time Periods we’ve declared our for example Working hours which are SLA relevant. And I want to get a report based on the availability on those Working hours for the BI aggregation.

From technical view it looks like a similar sql select to filter events which are not in a specific timeframe like the service periods…

Hi Constantin,

You can achieve this already with the rules for “Service period for services” and “Service period for hosts”. Inside this rule you assign a normal time period to the objects. Later you define in your availability reports, that you want to include, exclude or ignore such periods.

The defined “Service period” has no influence to the real check of the services or hosts.

Best regards
Andreas